TERMS AND CONDITIONS OF REFABRIC.SE
Refabric Group AB (organization number: 559169-4285) conducts operations for both Refabric.se, as well as physical stores through external retailers. 25% VAT is included in all prices. No fees other than those listed in the item list will be added when you make your purchase. We reserve the right for items to be out of stock and any price errors that may occur. If the item is out of stock, we will contact you via mail within a few days. Please contact us if you have any questions regarding availability of stock and delivery times. Refabric Group AB uses encrypted data transfer when making payments. Payment and personal information are always handled via secure pages on the Internet. Privacy You have the right to view your personal data that is registered by us. Should this data be incorrect or incomplete, please contact us so that the information can be corrected or deleted. When you are registered as a member / user this is valid until further notice. Refabric.se reserves the right to change the terms of membership. Refabric Group AB respects your personal privacy and through this privacy policy we want to inform you about how we handle your personal information. We process your personal data in accordance with applicable legislation and data protection rules.
WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?
Refabric Group AB, corporate identity number 559169-4285, is responsible for personal data.
WHAT PERSONAL DATA IS PROCESSED BY REFABRIC GROUP AB?
The personal information we process is the data that you have provided to us or that we have collected from you or a third party.
PERSONAL DATA YOU HAVE SUBMITTED TO US:
Information you provide to us when shopping on our website can be, for example, your contact information, other financial information or your social security number.
PERSONAL DATA WE COLLECT FROM YOU OR A THIRD PARTY:
If you visit our website, we may automatically collect personal information through the website, such as information about your IP address.
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
All collection and processing of personal data is for the purpose of administering and fulfilling our obligations to you, improving our offers and services and communicating these to you as well as to safeguard our rights and fulfill our obligations under law or contract.
TO BE ABLE TO COMPLETE OUR AGREEMENT WITH YOU OR TO TAKE ACTION AT THE REQUEST OF YOU BEFORE ANY AGREEMENT IS ENTERED, WE PROCESS THE FOLLOWING PERSONAL DATA FOR THE FOLLOWING PURPOSE:
We process your name and contact information, information about the products you purchased, and payment information. In order to manage our customer relationship. We process information about your name, your purchase and your contact information in order to handle your possible request for the right of withdrawal, complaint, claim or warranty. We process information about your name and contact information, they are used for our bonus system. The data may also be processed to be able to perform tests of the IT systems used to administer your order for our products or services. This is to ensure that they are of high quality and safety level.
FOR THE FOLLOWING PURPOSE, WE PROCESS THE FOLLOWING PERSONAL DATA IF YOU HAVE AGREED TO IT:
If you have agreed to get direct marketing, e.g. newsletters, sms reminders or postal mail from us, we process your contact information for this purpose for a longer period. If you consent to it or if we are otherwise entitled to do so in accordance with applicable law and practice, we will analyze information on purchase history that we have collected in order to be able to send you personalized and relevant offers.
WHO CAN ACCESS YOUR PERSONAL DATA?
As a starting point, your information is only processed by Refabric Group AB. Your personal data may be shared with entities who process personal data on our behalf, so called personal data assistants. Refabric Group AB uses external suppliers for various purposes e.g. data storage or other data management, payment services, distribution of goods or information, printing, marketing or analysis.
HOW DO WE PROTECT YOUR PERSONAL DATA?
We have taken relevant security measures to protect the personal data being processed. We have redundant firewalls with intelligent intrusion protection that protect against external threats to protect and prevent unauthorized access to our networks and systems. Physical access to data is protected through diversified shell protections where only authorized personnel have access and if data is moved outside our data center for backup, the information is encrypted. Our employees have strict instructions to handle all information in accordance with applicable laws, rules and policies. Only those people who need access to systems where the personal data is stored are given access and all data is protected with access rules. We regularly perform check, both internally and externally, to identify and correct potential vulnerabilities
HOW LONG DO WE SAVE YOUR PERSONAL DATA?
Depending on the purpose for which a certain processing of your personal data is performed, Refabric Group AB saves your personal data for a variety of time. We do not store your information any longer than we are entitled to under data protection legislation, other relevant legislation, rules and guidelines from various authorities or recommendations from industry entities. Below we have listed some examples of how long we will save your personal data. Once you have purchased our products or services, as a starting point, we will save your information as long as the customer relationship persists and sometimes longer to fulfill obligations in law or contract. In accordance with current legislation, we have the right to store your direct marketing contact information for a period of time after your purchase or our agreement has expired. Depending on what the agreement is about, this time period may vary. Refabric Group AB may store your contact information to send direct marketing to you during the time we are entitled to do so in accordance with applicable data protection legislation, marketing law and practice. If you specifically consented to receive direct marketing, newsletters and reminders, we will save this personal information until you unsubscribe or ask us to stop contacting you. Your personal data can be stored for longer than stated above insofar as we are required to do so by law, regulation or governmental decision.
HOW CAN YOU AFFECT OUR PROCESSING OF YOUR PERSONAL DATA?
You have the right at any time to revoke all or part of a given consent for the processing of personal data. However, revocation of your consent will have no effect on our processing of your personal data for the time before the revocation took place. If you do not want marketing from us, you can easily refuse it by contacting us. In accordance with applicable data protection legislation, you have the right to access information about what personal data we process about you and the right to request correction of your personal data. Under certain conditions, you also have the right to request deletion or restriction of your personal data or object to our processing. You also have the right, under certain conditions, to obtain the personal data that you have provided to us in a structured, commonly used and machine-readable format and you have the right to transfer it to another personal data controller (data portability). You also have the right to lodge a complaint with the Swedish Data Inspectorate or other competent supervisory authority that exercises supervision over companies' handling of personal data.